by Jim Olsztynski | Mar 21, 2018 | The Cranky Customer
Don’t screw up! I’m really peeved. I own some rental property and in order to renew my rental license, I need to have the unit’s gas fireplace inspected. So I called a plumbing/HVAC contractor that I’ve been dealing with for many years. I told Deb, a nice lady who...
by Jim Olsztynski | Feb 16, 2018 | The Cranky Customer
Hey, Big Shot Business Owner, I have a few things to say to you. I hate it when you don’t show up on time. I hate it when you’re slow returning my phone calls. I hate it when you point fingers at someone else every time there’s a screw-up. I hate it when I have to pay...
by The Plumbing Info Team | Feb 14, 2018 | The Cranky Customer
We have come a long way from our humble beginnings 9 years ago. From the beginning, we’ve tried to position ourselves as a place where a plumbing pro can come to find some tips on the trade while being accessible enough for the consumer to jump in and look at...