This Article Will Focus On a few subtle things that may be occurring in your Plumbing and Mechanical Company that may be costing your company tiny amounts of time and money. As I have said many times before “It is the little leaks that sink the ship”.
Do You Struggle With Cash Flow? Has it occurred to you there is something happening in your Plumbing and Mechanical Company that is draining cash away and you know it should be easy to find and fix and yet you can’t find it or prove it let alone fix it and you don’t know what to look for or who to ask?
Bad Bookkeepers Can Hold Your Business Back or Destroy It.
Does Your Bookkeeper Look At You With A Slight Hint Of Disgust? Do you have an uneasy feeling that perhaps your bookkeeper harbors ill will toward you? Perhaps he or she thinks you make too much money? Does your bookkeeper ask for a pay raise or more hours?
Not All Bookkeepers Are Bad
Some Bookkeepers Are Simply Overwhelmed trying to perform contractors bookkeeping services in a construction company. They have been trained in regular accounting and have no idea that construction accounting is different.
Bad Bookkeepers Have Psychological Issues
The Most Common Issue I have observed is the need to exert control and get even for the way they were treated in High School. Sounds
funny doesn’t it? Well let me share a story from an experience I had consulting with a spec home builder / remodel contractor who had a Bad Bookkeeper working in the office.
This Bad Bookkeeper called our office to inquire about getting QuickBooks Setup fixed so that it would work better for their spec home building, flipper house and remodel contracting company. The main problem was Work-In-Progress (W.I.P) was causing the Profit and Loss Reports to be overstated during house construction.
The Bad Bookkeeper pretended to be an officer of the construction company with the authority to make decisions and engage services on behalf of the owner whenever he was out of town. We made an appointment to review and discuss the QuickBooks Setup and repair issues. A couple of days later after performing an extensive analysis on their QuickBooks file we put together a scope of work and project plan to solve all of the issues that we had identified and the bad bookkeeper readily agreed to have us undertake the project.
Having Been Contractors Ourselves for a number of years we understand the importance of cash flow so we asked for a job deposit before starting work and that is when things started to get strange. Suddenly there was someone else who needed to sign the work order and “approve” the expenditure. The bad bookkeeper assured us it would be O.K. and we could start work right away and it would be best if everything was done ASAP! We decided it would be best to set an appointment with the contractor and let him decide the merits of our proposal.
When The Contractor Returned he called for a meeting and during that event he made it very clear the bookkeeper had no right and no authority to engage services or sign any work orders.
After The Contractor Reviewed Our Proposal and got all of his questions answered, he liked it, signed the work order and we completed the project. In the end he was both happy and sad.
Happy With QuickBooks Setup And Repair
Sad About Money Leaks We Uncovered
We Shared The Contents of our Contractors Success System For Putting More Money In The Bank To Operate And Grow Their Company and in particular the areas which explain in detail how The Five Key Performance Indicators can be used to help determine when a contractor has a bad bookkeeper.
This System Is Not Foolproof. It provides contractors with some basic tools to identify symptoms of money leaks and it helps them
to diagnose some of the root causes related to money leaks. The important thing is for the contractor to take action to stop money leaks immediately and hopefully catch it in time to prevent severe financial problems that could cost them everything including their contracting company, house, cars and other possessions. Fortunately in this case it helped identify some of the bad bookkeeper traits and the contractor took swift action.
“Chaos, Panic And Disorder! My Job Here Is Done!” – Bad Bookkeeper
During My Exit Interview With The Bad Bookkeeper a wealth of information came to light. I had the impression this person had some particularly bad experiences in High School including hazing rituals, pecking order and other normal group dynamics that tend to occur in that environment. Nothing in the exit interview was new since I have heard the same themes repeated over and over many times. I have paraphrased the five most common ones below.
Five Key Bad Bookkkeeper Misconduct Red Flags
Rule #1 – Bookkeeping data entry and related work must expand to fill the time allowed for it or the outer edge of what contractor will tolerate
whichever is more!
Rule #2 – When the Plumbing Contractor adds more work slowdown; ask for a raise, overtime pay and more staff!
Rule #3 – Bad Bookkeepers believe they are underpaid, overworked and generate all the profit!
Rule #4 – Bad Bookkeepers believe they have the right to arrive late, leave early and take lots of breaks including long lunches.
Rule #5 – Bad Bookkeepers believe they have a sworn duty to always Train Their Boss Like Organ Grinders Train Monkeys and make certain all of their friends, family and peers know about it!
If any of this makes you laugh, cry, gasp, happy or unhappy please let me know. Your comments are always welcome.
If you feel like sharing stories regrding your construction bookkeeper or any bookkeeper experiences I am very interested in hearing from you.
We show you how to remove unique cash flow bottlenecks which are common in Plumbing and Mechanical Contractors bookkeeping, that results in more money in the bank to operate and grow your construction company. Would you like to learn more about how we can help you as a contractor?
About The Author:
Randal DeHart, PMP, QPA is the co-founder of Business Consulting And Accounting in Lynnwood Washington, www.FastEasyAccounting.Com He is the leading expert in outsourced construction bookkeeping and accounting services for small construction companies across the USA. He is experienced as a Plumbing Contractor, General Contractor, Project Management Professional, Construction Accountant, Intuit ProAdvisor, QuickBooks For Contractors Expert and Xero Accounting Specialist, Bill.Com Guru and Tsheets ProAdvisor. Follow Randal on Google+
I leave you with this heartfelt blessing – “The lion does everything in his power to not show fear or pain because he knows intuitively that every member of the group depends upon him for leadership, strength and protection. The lion knows deep within himself there is something in the Universe that provides for his needs; and so it is with you. Be well, and know that you have always been, are now and will always be supported, loved and blessed by the Universe, God, Jehovah or whatever name you use.”
Randal L. DeHart, PMP, QPA