Dear Plumbing Company, Pick Your Friends Wise and Your Customers Wiser
This Article Will Focus On showing you how to develop a strategic plan for growing your personal and professional Plumbing Company network and focus by knowing who to invest time and energy with and who to leave alone.
“Success is a few simple disciplines practiced every day
Failure is a few simple errors repeated every day” – Randalism
Every Plumbing Contractor has been short-changed and perhaps cheated in business and personal transactions. It is human nature for a group of people I often refer to as “Takers” to want to get something for nothing in all of their relationships.
How Many Times Have Someone Asked You To:
- Get a faucet or a fixture at “Wholesale” for them
- Stop by on your day off for a beverage and do a FREE repair
- Borrow you and/or your truck or van to move a heavy object
- Bid really low because they have a champagne taste on a beer income
- Do the job for cash and not issue a receipt
- Not get a plumbing permit to save time and money
- Start work without a deposit, which means “Finance my Plumbing work”
- Wait until the “bookkeeper” / “Owner” / “Manager” arrives to pay you
These Are Just A Few Examples Of “Takers” Mentality
Successful Plumbing Contractors understand some of the basic psychology behind the “Takers” paradigm and they have a business strategy that automatically dismisses most attempts to ensnare their time, money and resources.
Makers Believe it is better to make than to take; whereas Takers believe it is better to take than to make. This is the fundamental difference that separates the wealthy Plumbing Contractors from the poor ones; always has and always will. You do not have to agree, simply spend some time with people from both groups and soon you will discover makers offer you a hand-up and takers ask for a hand-out.
Makers Are Highly Successful Plumbing Contractors who have share the paradigm of all master networkers and by necessity they are makers. Their internal radar is continually scanning the horizon always on the lookout for ways to provide some small service and add a bit value to everyone in their sphere of influence without concern about how they might directly benefit.
Successful Plumbing Contractors Who Are Makers do not sacrificing themselves to provide free or low-cost plumbing services for the “good of mankind”. They are not burdened with a belief of duty to “Increase everyone else’s wealth with no thought of their own well-being”, in fact quite the opposite. They understand the unlimited supply inherent in the Universe and intentionally use “The Law of Cause and Effect” to their advantage.
The Vegetable Farmer plants small seeds, not fully grown plants, into the soil and in time the earth obeying the laws of nature bring forth a great harvest of fruits, vegetables, plants and wealth. Master networking Plumbing Contractors freely give out small seeds of service and sage advice not completed plumbing projects.
Their Seeds Of Service have value but they are not the fruit of the successful Plumbing Contractor maker’s labor. It would be foolish for them to provide the services and not be compensated fairly. To do so always brings equal harm to the giver and the receiver.
In Due Time The Laws Of Nature Always bring forth a great harvest of contacts, some of which become relationships that lead to construction projects which in turn generates massive amounts of cash flow, profit and eventually substantial wealth for the contractor.
Some Plumbing Contractors Are Takers who are share the paradigm of all those who feel entitled to get something for nothing. In fact the most wretched of them feel they should not even have to ask successful Plumbing Contractor Makers to give them a hand-out; it should be offered without any effort on the part of the Taker. They feel that all Plumbing Contractor Makers should give them the fruit of their labors as penance for some imagined grievance.
Takers Want Freebies from every person or business they encounter with little or no thought of planting seeds or giving even a scrap of value to start the relationship. In the end they wind up bitter, broken hearted and with a tale of woe to rationalize or “rational lies” the results from the choices they made.
Successful Plumbing Contractor Power Networkers
When You Meet a Plumbing Contractor power networker you are in for a real treat! Get ready to grow your own Plumbing Company! These good people understand and use the positive part of The Law of Reciprocity to the end. I have encountered these good people and they are truly gifts from The Friendly Universe.
Here Is How It Works you meet them in person, through a mutual acquaintance or social media site. You get to know them and find an opportunity to add a tiny bit of value to their situation. Perhaps a referral or an article they liked or even an answer to a problem they were having.
The next thing you know they have gone out of their way to return the favor and just like that you both are off and running. Each one
on the lookout to do something good for the other one four or five times a year or more and other people not directly involved with the two of you will benefit as well. Life is good!
Over The Course Of Time you will develop a close knit group of successful Plumbing Contractor power networkers which can only be described as a euphoric magical party that never ends. These special people can become your private confidants and sounding boards whom you can test elevator speeches on and they will give honest constructive feedback.
There Is A Synergy That Develops when every Plumbing Contractor knows they are in a safe place to share their dreams and ambitions about ways to expand their Plumbing Company, gain more customers, get sound advice about financial management and support for growing your Plumbing Company to the level that makes you smile. Being among people you admire and respect who will offer a hand-up without forethought of personal gain is priceless.
To Develop An Enormous Valuable Network as I described is simple but not easy. You must become highly skilled at identifying and adding “Makers” among your Plumbing Contractor friends as well as people in other areas related to you industry. And always keep in mind your prime directive is to find ways to make more deposits into your network than you take in withdrawals. When someone invites you to join their social media group check it out and if it fits with your core values accept.
In The Early Days Of Social Media it was fast and easy to develop large networks. Now it appears quite a few Takers have caused a major shift in how we connect. I still invite lots of people to all of the networks I am involved with and a few are quick to reply they do not connect with people they do not know and go so far as to ask how dare I be so rude?
In The Beginning I Wrote Back and apologized to let them know I would never bother them again and learned quickly this was like throwing gasoline on a bonfire so I stopped replying. Now I simply put them into our Customer Relationship Management software as someone to never connect with or refer any business too.
Building Your Business And Personal Network
When I Was Eight Years Old I Started Building My Network and didn’t even know that was what I was doing. A variety store near our house sold #2 lead pencils two for a nickel and every day after school I would buy one dollar’s worth and sell them door to door in the surrounding neighborhoods for a nickel each and most days I would sell them all.
The lessons learned were priceless! Most of the people that answered their door were friendly and courteous. The people who worked nights and slept during the day taught me new and exciting four letter words. They must have thought I was deaf and dumb because they would yell them loudly while making rude sweeping gestures with their hands. On several occasions I thought they were going to pass out from over exerting themselves. Finally when they ran out of breath they would slam the door while still yelling obscenities.
Not Knowing Any Better I would wait a few minutes knock on the door again and say “Oh am I glad to see you! There was a very nasty man that just answered the door a minute ago and I thought you should know about it and by the way how many pencils would you like to buy today?” They would either run me off the property or bust out laughing or make a purchase.
Either Way It Did Not Matter To Me because due to circumstances of my youth I was blessed with “Deflect-O-Matic Skin” which means I was not easily intimidated and it took a tremendous amount of hate and discontent to hurt my feelings.
Quite A Few People turned out to be sales professionals themselves and offered some valuable lessons that I still use to this day. One man said I was one of the best “Heel And Toe Men” he ever met and to prove it he bought several pencils that day. I returned at least once a month to restock his supply.
Some Of The Best Lessons came from makers who were the most successful sales people, men and women because they all talked
about giving more in value than you take in compensation. It was no surprise they lived in very nice homes and drove upscale vehicles. They were “Makers” because they invested time and energy to pass along some truth and wisdom to another “Maker” in the making knowing full well I could not return the favor by becoming their client.
More Great Lessons on what not to do came from takers who were sales people and business owners who meet you at a networking event or online and immediately try to sell you something. When they find out I am an accountant they want to sell something AND get a copy of our client list so they can sell them something too! When I politely explain that we do not provide such a list some of them tend to get real unhappy.
Before Getting Involved With Social Media my network was fairly substantial and most of our business was concentrated in The Puget Sound region of Washington State with people I had met face to face. Since getting active in social media almost three years ago our clients are now all over the USA and growing. My network of people whom I consider “Makers” has multiplied massively and I am very grateful.
About The Author:
Randal DeHart, PMP, QPA is the co-founder of Business Consulting And Accounting in Lynnwood Washington, www.FastEasyAccounting.Com He is the leading expert in outsourced construction bookkeeping and accounting services for small construction companies across the USA. He is experienced as a Plumbing Contractor, General Contractor, Project Management Professional, Construction Accountant, Intuit ProAdvisor, QuickBooks For Contractors Expert and Xero Accounting Specialist and Bill.Com Guru.
I leave you with this heartfelt blessing – “Know that you are of infinite value and the entire Universe is working in your favor. All perception of errors, mistakes, issues, problems and misfortune is an illusion. Everything that does or does not happen is for a reason and that reason is there to serve you. In all things and at all times Trust God; whatever you conceive Him or Her to be and know that you are always being watched and cared for even when it seems otherwise. Everything will work out for you in the end and if anything has not worked out for you it is not the end.”
Randal L. DeHart, PMP, QPA